Enable indexing for search backup policy failed with status 5027 "Failed to connect to the indexing engine (5027)"
| Article:TECH183543 | | | Created: 2012-03-12 | | | Updated: 2013-04-03 | | | Article URL http://www.symantec.com/docs/TECH183543 |
Problem
Backup policy with "Enable indexing for search" attribute enabled, failed with status 5027: "Failed to connect to the indexing engine (5027)"
Error
Enable indexing for search backup policy failed with status:
2012/3/9 16:04:20 - requesting resource ad1.NBU_POLICY.MAXJOBS.__INDEXING_POLICY__
2012/3/9 16:04:20 - requesting resource MAX_INDEXING_JOBS.ad2
2012/3/9 16:04:20 - granted resource ad1.NBU_POLICY.MAXJOBS.__INDEXING_POLICY__
2012/3/9 16:04:20 - granted resource MAX_INDEXING_JOBS.ad2
2012/3/9 16:04:22 - started process RUNCMD (3220)
Failed to connect to the indexing engine(5027)
Cause
The NetBackup Indexing Server does not meet the minimal require of the hardware prerequisites, so it does not work normally.
The following are the recommended hardware prerequisites for the host running the Indexing Server:
■ Minimum number of CPU cores: 4
Recommended number of CPU cores: 8
■ Minimum memory: 16 GB
Recommended memory: 32 GB
Solution
Install the NetBackup Indexing Server to the system(host) which meets the minimal require of the hardware prerequisites.
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Article URL http://www.symantec.com/docs/TECH183543
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