AOFO: Initialization failure on: "Shadow?Copy?Components" When backing up user data "Deduplication Storage Folder" from a local server.

Article:TECH183700  |  Created: 2012-03-13  |  Updated: 2012-12-04  |  Article URL http://www.symantec.com/docs/TECH183700
Article Type
Technical Solution

Product(s)

Issue



AOFO: Initialization failure on: "Shadow?Copy?Components" When backing up user data "Deduplication Storage Folder" from a local server.


Error



Final error: 0xe000fed1 - A failure occurred querying the Writer status.
Final error category: Resource Errors

V-79-57344-65233 - AOFO: Initialization failure on: "Shadow?Copy?Components". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).

Snapshot provider error (0xE000FED1): A failure occurred querying the Writer status.

Writer Name: Backup Exec Deduplication Storage, Writer ID: {55F6D76D-8617-4FC8-81E9-DF0DE529B555}, Last error: The VSS Writer timed out (0x800423f2), State: Failed during thaw operation (10).


Environment



Backup Exec 2010 and above.


Cause



Backup Exec Deduplication Storage writer failed


Solution



When backing up Backup Exec Deduplication Storage Folder from local server Microsoft Shadow Copy Components / User Data / Backup Exec Deduplication Storage node from the Backup Exec Selection List the error is received for Backup Exec Deduplication Storage writers.

1) Check the writers on the local server by running the following command,
     vssadmin list writers

2) The writer name: Backup Exec Deduplication Storage writer will show either timed out or failed.

3) This means that either the writer did not respond in a timely manner or a backup operation to the deduplication storage folder was in progress when  the deduplication storage folder was backed up from the Microsoft Shadow Copy Components / User Data / Backup Exec Deduplication Storage node.

4) A reboot of a local media server should fix the above error.

5) Reboot the media server and schedule a local deduplication backup from Microsoft Shadow Copy Components / User Data / Backup Exec Deduplication Storage node, when there no backup operation is running on the deduplication storage folder. 


Supplemental Materials

SourceUMI
ValueV-79-57344-65233
Description

A failure occurred querying the Writer status




Article URL http://www.symantec.com/docs/TECH183700


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