Backups of System Reserved partition intermittently hang at 5% when using Symantec System Recovery (SSR).
| Article:TECH183775 | | | Created: 2012-03-14 | | | Updated: 2012-08-28 | | | Article URL http://www.symantec.com/docs/TECH183775 |
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Problem
Backups of System Reserved partition intermittently hang at 5% when using Symantec System Recovery (SSR).
When this issue occurs, VProSvc.exe takes up around 50% CPU.
The issue is seen when backing up to a network location (i.e. network share) but has also been seen when backup destination is set to a local device (i.e. USB drive).
Environment
Windows 2008 R2
Windows 7
Solution
NOTE: When the issue occurs, end the process for VProSvc.exe in Task Manager which will cancel the active backup and return the CPU level back to an acceptable level.
Solution:
This issue is resolved in service pack 3 (10.0.3) for SSR 2011 which is available via LiveUpdate, FileConnect (https://fileconnect.symantec.com/) and here http://www.symantec.com/docs/TECH195461.
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| Source | ETrack |
| Value | 2720601 |
| Description | Backups of system reserved partition intermittently hang at 5%. |
Article URL http://www.symantec.com/docs/TECH183775
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