The OPEN_PORT action does not work with the Symantec LAN Enforcer
| Article:TECH183784 | | | Created: 2012-03-14 | | | Updated: 2012-03-15 | | | Article URL http://www.symantec.com/docs/TECH183784 |
Problem
When using the Symantec Network Access Control (SNAC) product, the OPEN_PORT switch action is not working as expected while the ASSIGN_VLAN action does.
The OPEN_PORT action leaves the switch port in the previous vlan instead of moving the port to the default vlan as expected.
Environment
The issue has been observed with certain older IOS versions on the following switches:
- Cisco Catalyst 4500 series (IOS 12.2 50 SG1)
Solution
Upgrading the Cisco IOS to the most recent version (12.2 54 SG1 or later) resolves the issue.
As a workaround the ASSIGN_VLAN action can be used, pointing to the default vlan.
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Article URL http://www.symantec.com/docs/TECH183784
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