Hotfix for Symantec Enterprise Vault (EV) for File System Archiving 9.0.3, Build 1164 - Files over 100MB get corrupted when pass-through recall is in use

Article:TECH183874  |  Created: 2012-03-15  |  Updated: 2012-03-19  |  Article URL http://www.symantec.com/docs/TECH183874
Article Type
Technical Solution


Problem



Which version of Symantec Enterprise Vault (tm) can this hotfix be applied?
This hotfix can only be applied to the following versions of Enterprise Vault for:

Enterprise Vault for File System Archiving 9.0 Service Pack 3, Build 1164


Solution



What issue(s) does this hotfix resolve?
When pass-through recall is enabled for FSA archiving to a Centera partition, files larger than 100MB are partially corrupted when recalled.


Which files does this hotfix replace? 

File Name File Version   New File Version 
StorageRuntime.dll  9.0.3.1164 9.0.3.1233


How to Install this hotfix:

  1. Stop the Enterprise Vault Storage service
  2. Once the Enterprise Vault Storage service has stopped, backup the file 'StorageRuntime.dll' located in Enterprise Vault Install Folder (which by default is "C:\Program Files\Enterprise Vault", or "C:\Program Files (x86)\Enterprise Vault" on a 64-bit machine).
  3. Copy the updated "StorageRuntime.dll", packaged in this hotfix, to the Enterprise Vault installation folder, replacing the original.
  4. Start the Enterprise Vault Storage service


How to Uninstall this hotfix:

  1. Stop the Enterprise Vault Storage service
  2. Once the Enterprise Vault Storage service has stopped, replace the file 'StorageRuntime.dll' with their backup versions (9.0.3.1164) in the Enterprise Vault Install Folder
  3. Start the Enterprise Vault Storage service

 


Supplemental Materials

SourceETrack
Value2686359
Description

Files over 100MB are partially corrupted when retrieved from Centera



Article URL http://www.symantec.com/docs/TECH183874


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