Limited information seen in events tab for Linux clients in Symantec System Recovery Management Solution (SSR-MS).

Article:TECH184269  |  Created: 2012-03-20  |  Updated: 2012-03-20  |  Article URL
NOTE: If you are experiencing this particular known issue, we recommend that you Subscribe to receive email notification each time this article is updated. Subscribers will be the first to learn about any releases, status changes, workarounds or decisions made.
Article Type
Technical Solution


When managing a Linux client with Symantec System Recovery Management Solution, the information seen in the events tab is very limited (see Figure 1 below). For example, the only information seen for a successful backup is:

Type: Information

Description: Success

Figure 1:


Symantec System Recovery Management Solution (SSR-MS)

Red Hat Enterprise Server

SUSE Linux Enterprise Server


Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns.  For information on how to contact Symantec Sales, please see

Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.

Supplemental Materials


Limited information seen in event tab for Linux clients.

Article URL

Terms of use for this information are found in Legal Notices