Duplicate to Tape for a GRT backup on CAS (Central Admin Server) site with "Private cloud" option enabled fails with "Final error: 0xe000120d - An error occurred accessing data in the Granular Recovery Technology backup-to-disk folder for this job

Article:TECH184492  |  Created: 2012-03-21  |  Updated: 2013-07-25  |  Article URL http://www.symantec.com/docs/TECH184492
Article Type
Technical Solution


Issue



Duplicate to Tape for a GRT backup on CAS site with "Private cloud" option enabled fails with "Final error: 0xe000120d - An error occurred accessing data in the Granular Recovery Technology backup-to-disk folder for this job


Error



Final error: 0xe000120d - An error occurred accessing data in the Granular Recovery Technology backup-to-disk folder for this job. Some files in the backup set may be missing or may be corrupted. Ensure that the following files are present and are not corrupted: pdi.txt and pdi_strm.bin. You can try to recover the files from a backup of the backup-to-disk folder itself. Otherwise, try to restore the data from another backup set.”


Solution



Backup Exec 2010 R3:
This Issue is resolved in Backup Exec 2010 R3 Hotfix 191248. Refer the related article section for the link to download the hotfix.

Backup Exec 2012:
A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

Backup Exec 2012 Rev 1798 Service Pack 2 (TECH203155)
 


Supplemental Materials

SourceETrack
Value2728216
Description

BE 2010 R3 - Final error: 0xe000120d - An error occurred accessing data in the Granular Recovery Technology backup-to-disk folder for this job. Some files in the backup set may be missing or may be corrupted. Ensure that the following files are present and are not corrupted: pdi.txt and pdi_strm.bin. You can try to recover the files from a backup of the backup-to-disk folder itself. Otherwise, try to restore the data from another backup set.”


SourceUMI
ValueV-79-57344-4621
Description

Final error: 0xe000120d - An error occurred accessing data in the Granular Recovery Technology backup-to-disk folder for this job. Some files in the backup set may be missing or may be corrupted. Ensure that the following files are present and are not corrupted: pdi.txt and pdi_strm.bin. You can try to recover the files from a backup of the backup-to-disk folder itself. Otherwise, try to restore the data from another backup set.”


SourceETrack
Value2798502
Description

BE 2012 - Final error: 0xe000120d - An error occurred accessing data in the Granular Recovery Technology backup-to-disk folder for this job. Some files in the backup set may be missing or may be corrupted. Ensure that the following files are present and are not corrupted: pdi.txt and pdi_strm.bin. You can try to recover the files from a backup of the backup-to-disk folder itself. Otherwise, try to restore the data from another backup set.”




Article URL http://www.symantec.com/docs/TECH184492


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