Restore of VMware guest server fails during creation, due to 'Distributed Virtual Switch' being configured
|Article:TECH184653|||||Created: 2012-03-23|||||Updated: 2012-04-03|||||Article URL http://www.symantec.com/docs/TECH184653|
|NOTE: If you are experiencing this particular known issue, we recommend that you Subscribe to receive email notification each time this article is updated. Subscribers will be the first to learn about any releases, status changes, workarounds or decisions made.|
Redirected restores of VMWare guests fail with error ‘0xe000957e – Unable to create the new virtual machine’.
On the ESX server we see there is an 'invalid configuration for device 2' error during creation of the guest, which fails the restore and removes files again. Investigations have identified 'device 2' relates to the Network card configuration and occurs if a Distributed Virtual Switch has been created and used by the VM guest.
‘0xe000957e – Unable to create the new virtual machine’ seen in Backup Exec restore Job Log
'invalid configuration for device 2' is seen in Task list of the target ESX server during attempted restore.
Customers experiencing this issue are encouraged to contact Symantec Technical Support as data is still being collected to assist in resolving this issue.
Restore of VM guest server fails during creation, due to 'Distributed Virtual Switch' configured
Article URL http://www.symantec.com/docs/TECH184653