0xe000e005 - The job has reported multiple errors. See the job log for details.

Article:TECH184672  |  Created: 2012-03-23  |  Updated: 2012-03-23  |  Article URL http://www.symantec.com/docs/TECH184672
Article Type
Technical Solution

Product(s)

Issue



Jobs are failing with the error: "0xe000e005 - The job has reported multiple errors. See the job log for details." randomly.

 


Error



 

 

 

 

The errors that may be seen in the job logs are: 
Physical Volume Library Drive or Robot paused, offline, or disabled.
- or - Final error: 0xe000e005 - The job has reported multiple errors. See the job log for details.
-536813563

 


Environment



Example:  When attempting to communicate with MSL4048 Fiber Library via fiber channel switch, device will randomly go offline causing job failure and the reported error messages.


Cause



One cause of this is faulty fiber cables.  Faulty fiber cables my cause this error to occur randomly before potentially failing outright.

Another possible cause might also be a faulty fiber channel switch port.


Solution



Check all cables and ports for errors and test backups again.

Contact the manufacturer of the hardware for clearly identifying and confirming any hardware issues that may be present.





Article URL http://www.symantec.com/docs/TECH184672


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