Symantec Protection Center 2 (SPC) IPv4 DNS settings are not showing up on 'Enter IPv4 settings' window.

Article:TECH184686

Created: 2012-03-23

Updated: 2012-05-01

Article URL http://www.symantec.com/docs/TECH184686

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Article Type
Technical Solution

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Problem

Control panel:IPv4 DNS settings are not showing up on 'Enter
IPv4 settings' window.

Error

The DNS field remains blank even though the settings are
showing up on cmd prompt with ipconfig/all command.

Environment

Symantec Protection Center 2.0 (SPC) - SPC_2.1.0.2075

Solution

Solution: Update to the latest MP (2.1.1.3012)

This issue has been resolved in MP1 for SPC 2.1

You can update by navigating to the Admin / Software Updates / Available Software Updates tab in the SPC 2.1 Web console if you have internet access, or by downloading and installing the manual MP1 update file after reviewing the information found in TECH176838 ( http://www.symantec.com/docs/TECH176838 )

Please review other "Known Issues" prior to upgrading to see if additional fixes will be needed.

Supplemental Materials

Source	ETrack
Value	2624545