Symantec Gateway Security 400/300 Series appliance does not use dial-up primary connection

Article:TECH184939  |  Created: 2012-03-27  |  Updated: 2012-03-27  |  Article URL http://www.symantec.com/docs/TECH184939
Article Type
Technical Solution


Issue



You configured your Symantec Gateway Security 400/300 Series appliance to use a modem for the primary connection. When you try to pass traffic through the appliance, no traffic goes out on the dial-up connection.

 


Solution



To resolve this problem, you must check the Enable Backup Mode box in the WAN/ISP configuration. If you do not enable backup mode, the gateway cannot pass traffic from the LAN to the dial-up connection.



 



Legacy ID



2005092809124954


Article URL http://www.symantec.com/docs/TECH184939


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