Error "The dynamic link library gdiplus.dll could not be found" occurs when installing pcAnywhere on Windows 2000 SP4.

Article:TECH184985  |  Created: 2012-03-27  |  Updated: 2012-05-16  |  Article URL http://www.symantec.com/docs/TECH184985
Article Type
Technical Solution


Issue



When attempting to install pcAnywhere on Windows 2000 SP4, the following error message may appear:


Error



The dynamic link library gdiplus.dll could not be found in the specified path C:\A\Corporate\Bin;.;C:\WINDOWS\system32;C:\WINDOWS\system;C:\WINDOWS;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\Symantec\pcAnywhere\.


Environment



This error can occur on a Windows 2000 computer that is missing the Windows gdiplus.dll.


Cause



The error is caused by the missing Windows gdiplus.dll, which is needed for pcAnywhere installation.


Solution



Download and install the Windows file gdiplus.dll, which is a redistributable MS package.  After gdiplus.dll is found, the pcAnywhere installation should complete successfully.
 


Supplemental Materials

SourceETrack
Value2704094


Article URL http://www.symantec.com/docs/TECH184985


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