Domino Vault Cache temporary databases EVR_*.nsf could build up the EVDG folder Data\EV and they are not removed after their usage

Article:TECH185043  |  Created: 2012-03-28  |  Updated: 2012-09-26  |  Article URL http://www.symantec.com/docs/TECH185043
Article Type
Technical Solution

Product(s)

Issue



Domino Vault Cache temporary databases EVR_*.nsf could build up the Enterprise Vault Domino Gateway folder "Data\EV" and they are not removed after their usage


Cause



The issue occurs when Lotus Notes is closed during large download of data from the EVDG temporary databases EVR_*.nsf to the local EVOffline.nsf.
When Lotus Notes is opened again the process of downloading items from the temporary EVR_*.nsf is not resumed, instead a new EVR_*.nsf is created leaving orphaned EVR_*.nsf that cannot be deleted by the EVDominoHousekeeping because they still contain items.
 


Solution



This issue has been addressed in the following release:

Enterprise Vault 9.0.4
http://www.symantec.com/docs/TECH147785
 

Enterprise Vault 10.0.2
http://www.symantec.com/docs/TECH147789


Supplemental Materials

SourceETrack
Value2643479
Description

Vault Cache temporary EVR_*.nsf databases are building up the EVDG Data\EV and they are not removed - ISSUE 1


SourceETrack
Value2650117
Description

Vault Cache temporary EVR_*.nsf databases are building up the EVDG Data\EV and they are not removed - ISSUE 2


SourceETrack
Value2655532
Description

Mails are not downloading automatically to EVOffline.nsf via the Vault Cache for Domino local schedule agent


SourceETrack
Value2656969
Description

Vault Cache is not getting populated with all of the expected data if user closes their notes client during a Vault Cache agent process
 



Article URL http://www.symantec.com/docs/TECH185043


Terms of use for this information are found in Legal Notices