Logout menu will lock session with Red Hat® Enterprise Linux® 4.
|Article:TECH185091|||||Created: 2012-03-28|||||Updated: 2012-04-11|||||Article URL http://www.symantec.com/docs/TECH185091|
The Logout menu will lock the session. This occurs only with Red Hat® Enterprise Linux® 4 (RHEL).
There is no visual error. During the active session, if a user opens the Logout menu, the menu does not appear and the session becomes locked.
To reconnect, you must connect to the console of the host and exit from that menu or reboot the host.
For Linux and Mac, a user must be logged on and the console must not be locked for remote sessions to work.
· This issue is still under investigation by Development.
· The cause of the issue is unknown.
Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release. If you feel this issue has a direct business impact on you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns. For information on how to contact Symantec Sales, please see http://www.symantec.com. Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.
Article URL http://www.symantec.com/docs/TECH185091