How to create packages for Legacy systems from the Symantec Endpoint Protection Manager (SEPM) v.12.1 SBE?

Article:TECH185247  |  Created: 2012-03-29  |  Updated: 2012-08-18  |  Article URL
Article Type
Technical Solution


 How would you create packages, if you have clients running on computers that are not supported by Symantec Endpoint Protection (SEP) v.12.1 Small Business Edition (SBE) ?


Symantec Endpoint Protection v.12.1 Small Business Edition (SBE) and network clients running Windows 2000 Operating System


Environment upgraded to Symantec Endpoint Protection (SEP) 12.1, but the need to manage SEP 11.x clients for certain computers in your network exists.  

One common case: you have computers with Windows 2000 Operating System in your network environment.  SEP 12.1 does not support Windows 2000 Operating System, but SEP 11 does.

TECH163806   System Requirements for Symantec Endpoint Protection, Enterprise and Small Business Editions, and Network Access Control 12.1

About Support for Microsoft Windows 2000 in Symantec Endpoint Protection 12.1


To deploy clients by using Save Package:
  1. In the Symantec Endpoint Protection Manager console, click Home.
  2. On the Home page, in the Common Tasks menu, select Install protection client to computers.
  3. In the Client Deployment Wizard, select New Package Deployment to select an installation package already on the server. Select Existing Package Deployment to choose a package that was previously exported. Click Next.
  4. Select the package, the group, the installation feature set and content options and then click Next. See About the client installation settings.
  5. Click Browse and specify the folder to receive the package.
  6. Check Single .exe file or Separate files. NOTE: If you are deploying clients with a Windows Group Policy Object, you do not use a single executable file.
  7. If you have clients running on computers that are not supported by Symantec Endpoint Protection 12.x, you can choose to create packages compatible with legacy systems. To create a package for legacy clients, click Create a package for clients with systems that are not supported by 12.x packages .
  8. In the Export folder box, accept the default directory or specify another directory, and then click Next.
  9. Review the settings summary, and then click Next.
  10. Wait while the installation package is created and then click Finish.
  11. Save the installation package to a shared network, or email the installation package to the computer users.
  12. Confirm that the computer users installed the custom installation package. NOTE: You or the computer users must restart the client computers. See Restarting client computers.
  13. Confirm the status of the deployed clients. See Viewing client inventory. 


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