Inconsistent results in Veritas Operations Manager (VOM) 'Uptime Report'.

Article:TECH185573  |  Created: 2012-04-01  |  Updated: 2012-05-02  |  Article URL http://www.symantec.com/docs/TECH185573
Article Type
Technical Solution


Issue



When the 'Uptime Report' is run for a period with no Veritas Cluster Server (VCS) Service Group activity, the report contains no data.  This includes the scenario where the Service Group is known to have been online for the period of the report.

Running the report over a longer time-frame that includes Service Group activity, through either a failover or from the time VOM being installed, will produce an accurate report.  When running from VOM installation date the report indicates 100% uptime.


Error



 There are no errors in the VOM logs.


Environment



 Veritas Operations Manager (VOM) 4.0RU1 on Windows server.


Cause



In case on Windows CMS only, a value required to calculate the beginning of the Report time-frame is not present.


Solution



This behavior will be corrected in the upcoming version of Veritas Operations Manager (VOM) 5.0.  For further details and workaround solution on VOM 4.0RU1, please contact Symantec Enterprise Support.




Article URL http://www.symantec.com/docs/TECH185573


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