The upgrade of Management Host running VOM 3.1 to VOM 4.0 RU1 on Solaris 8 via "VOM GUI's Settings> Deployment Management", fails with "ERROR: "checkinstall: cannot open ... upgrade_mh: op_error :".

Article:TECH185734  |  Created: 2012-04-03  |  Updated: 2012-04-03  |  Article URL http://www.symantec.com/docs/TECH185734
Article Type
Technical Solution


Environment

Issue



The upgrade of Management Host running VOM 3.1 to VOM 4.0 RU1 on Solaris 8 via " VOM GUI's Settings>  Deployment Management", fails with "ERROR: "checkinstall: cannot open ... upgrade_mh: op_error :".


Error



Thu Jan 26 10:49:29 2012 [debug] upgrade_mh:    *op_error*  :
Veritas Operations Manager Managed Host by Symantec
(sparc) 4.0.1598.0

 ## Executing checkinstall script.
*pkgadd: ERROR: checkinstall script did not complete successfully*
*Installation of<VRTSsfmh>   failed*.

No changes were made to the system.

 


Solution



Please ensure that /var/tmp and /tmp have 1777 permissions and proper (root:sys) ownership.

Please apply the following work-around on the target system, running Solaris 8.

1. Please copy the VRTSsfmh.pkg from VOM 4.1 distribution software to say, /var/tmp.

 2. Please create a file /var/tmp/VRTSsfmhadmin with the following content:

mail=
instance=overwrite
partial=nocheck
runlevel=quit
idepend=quit
rdepend=quit
space=quit
setuid=nocheck
conflict=nocheck
action=nocheck
basedir=default

 3. Please execute the following command:

       #cd /var/tmp

       # pkgadd -a VRTSsfmhadmin -d VRTSsfmh.pkg

 

 4. Please check the VOM's GUI for this host.

Please feel free to contact Symantec Technical Support for further assistance.

 




Article URL http://www.symantec.com/docs/TECH185734


Terms of use for this information are found in Legal Notices