After upgrade to Backup Exec 2012 GRT restores from Hyper-V backups fail with staging error

Article:TECH185813  |  Created: 2012-04-04  |  Updated: 2012-04-04  |  Article URL http://www.symantec.com/docs/TECH185813
Article Type
Technical Solution


Environment

Issue



After upgrade to Backup Exec 2012 GRT restores from Hyper-V backups fail with error


Error



V-79-57344-4612 :0xe0001204 - The path on the media server for staging temporary restore data when restoring individual items must be on a local NTFS volume on the media server.


Cause



During the upgrade if the Hyper-V Agent isn't installed, then the restores wil fail with this error


Solution



Install the Agent for VMware, and Hyper-V license and option through Options and Licensing |  Install Options and Licenses on this media server


Supplemental Materials

SourceETrack
Value 2740781


Article URL http://www.symantec.com/docs/TECH185813


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