GRT Backup of System state with ADRO enabled, targeted to disk is successful, however expanding the GRT view of AD fails with “query failure” error.

Article:TECH185881  |  Created: 2012-04-05  |  Updated: 2012-06-12  |  Article URL http://www.symantec.com/docs/TECH185881
Article Type
Technical Solution


Issue



GRT Backup of System state with ADRO enabled, targeted to disk is successful, however expanding the GRT view of AD fails with “query failure” error.
 


Error



Query Failure

NOTE : Debugging Backup Exec through SGMon, with catalog debugging enabled,shows the following error.

BECAT : [4172]:[1]: DynamicQuery:: DSPDIEnumerator Constructor Call Failed Engine Error Code -536805719: error string:The path on the Backup Exec server for staging temporary restore data must be on an NTFS volume that is local to the Backup Exec server.  Click Tools, click Options, and then click Restore to change the path, and then run the job again.This is required when you use Backup Exec Granular Recovery Technology (GRT) to restore individual items from a backup-to-disk folder that is not on an NTFS volume.


Cause



This issue is caused if

1. The temporary staging location is not on a NTFS drive.

2. The path specified for temporary staging do not exist.


Solution



Select Backup Exec settings,click Restore and change the path for staging location , and run the job again.




Article URL http://www.symantec.com/docs/TECH185881


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