Difference between a managed Symantec Endpoint Protection (SEP) Client and an Unmanaged SEP Client.

Article:TECH185894  |  Created: 2012-04-05  |  Updated: 2012-07-28  |  Article URL http://www.symantec.com/docs/TECH185894
Article Type
Technical Solution

Product(s)

Problem



 Questions regarding a Managed SEP Client and an Unmanaged SEP Client.

  • What is the difference between a managed SEP Client and an Unmanaged SEP Client?
  • Are there any differences in the features?
  • How to find if the client is managed or unmanaged?

Solution



 Difference between a managed SEP Client and an Unmanaged SEP Client.

Managed Client

Unmanaged Client

 

A managed client communicates with a management server in our network. The administrator configures the protection and the default settings, and the management server downloads the settings to the client. If the administrator makes a change to the protection.

 

 

An unmanaged client does not communicate with a management server and an administrator does not manage the client.

 

The user doesn’t have the right required to configure the client. All the settings are locked or unavailable, but we can view information about what  the client does on your computer.

 

The user has all the right to configure the client. All the settings are available for him to configure

 

The administrator manages the client, but we can change some

client settings and perform some tasks. For example, we may be able to run your own scans and manually retrieve client updates and protection updates.

 

All administrative tasks can be run by the client

 

The administrator manages the client, but we can change all the client settings and perform all the protection tasks.

 

It is self-managed client

 

Differences between a managed client and an unmanaged client on the basis of features:

 

Features

Managed Client

Unmanaged Client

Virus and Spyware

Protection

The client displays a locked

padlock option and the option

appears dimmed for the options

that we cannot configure.

The client does not display either

a locked padlock or an unlocked

padlock.

Proactive Threat

Protection

The client displays a locked

padlock option and the option

appears dimmed for the options

that you cannot configure.

The client does not display either

a locked padlock or an unlocked

padlock.

Client management

and Network Threat

Protection settings

The settings that the administrator controls do not appear.

 All the settings appear.

 

 

Now how to check if the client is managed or unmanaged

To check whether the client is managed or unmanaged

 

1 On the Status page, click Help > Troubleshooting.

2 In the Troubleshooting dialog box, click Management.

3 In the Management panel, under General Information, next to Server, look for the following information:

■If the client is managed, the Server field displays either the management

server's address or the text Offline.

The address can be an IP address, DNS name, or NetBIOS name. For example, a DNS name might be SEPMServer1. If the client is managed but not currently connected to a management server, this field is Offline.

■If the client is unmanaged, the Server field is Self-managed.

4 Click Close.




Article URL http://www.symantec.com/docs/TECH185894


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