The backup job from CASO targeted to the shared Deduplication Storage on MMS fails with error “0xe000810c”.

Article:TECH186029  |  Created: 2012-04-07  |  Updated: 2013-09-02  |  Article URL http://www.symantec.com/docs/TECH186029
Article Type
Technical Solution


Issue



The backup job from CASO targeted to the shared Deduplication Storage on MMS fails with error “0xe000810c”.


Error



0xe000810c- Physical Volume Library Drive not available."

 


Solution



Follow these steps to rectify the error:

  • Open the Selection List properties for the job on the CASO server and choose the Device setting.
  • Select the checkbox “Restrict backup of the selection list to devices on the following media server or media servers in a pool” and select the “<Media Server Pool>” where the Deduplication folder is shared on the MMS.
  • Try the job again . It should run successfully.

Supplemental Materials

SourceError Code
Value0xe000810c
Description

Physical Volume Library Drive not available



Article URL http://www.symantec.com/docs/TECH186029


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