PhysicalDisk resources in Windows Failover Cluster fault while importing a Storage Foundation Cluster Dynamic Disk Group

Article:TECH186128  |  Created: 2012-04-10  |  Updated: 2013-04-23  |  Article URL http://www.symantec.com/docs/TECH186128
Article Type
Technical Solution



Issue



When you have Storage Foundation for Windows (SFW) installed and create or import a cluster dynamic disk group, existing PhysicalDisk resources in your Windows 2008 Failover Cluster (FoC) can be reported as "Failed".


Error



Cluster Administrator shows Physical Disk resources as "Failed"


Environment



SFW with Microsoft Cluster option

Microsoft Failover Cluster


Cause



In rare cases, while preparing the SCSI reservations for the Cluster Dynamic Disk Group, Storage Foundation for Windows 6.0 can reset SCSI reservations on all disks including Basic Disks that are also cluster resources.  The reservation for these disks are not renewed, and the PhysicalDisk Resources fail.


Solution



This issue is addressed in SFW 6.0 CP2 and later.  This is available on SORT via Patch Finder.


Supplemental Materials

SourceETrack
Value2704183
Description

In some cases, Microsoft Failover Cluster disk resources fault when a disk group comes online




Article URL http://www.symantec.com/docs/TECH186128


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