After Upgrading the NetBackup master server to version 7.5.0.1, 7.5 media servers using disk staging storage units (DSSU) fail intermittently with status code 2106 reported.

Article:TECH186151  |  Created: 2012-04-10  |  Updated: 2012-04-16  |  Article URL http://www.symantec.com/docs/TECH186151
Article Type
Technical Solution


Problem



After upgrading the master server to NetBackup 7.5.0.1, 7.5 Media Servers using DSSU fail intermittently reporting status code 2106 (Disk Storage server is down).


Error



A Status Code 2106 failure is reported.

Additionally, the bpbrmds log will display a 4000002 error.
 


Environment



NetBackup 7.5.0.1 Master Server - All Platforms

NetBackup 7.5 Media Servers - All Platforms - utilizing DSSU


Solution



Apply the NetBackup 7.5.0.1 maintenance release to affected 7.5 media servers to resolve this issue.

Links to download the NetBackup 7.5.0.1 maintenance release can be found in the Related Article below.


Supplemental Materials

SourceETrack
Value2735545
Description

backlevel media server running 7.1 getting 2106 error sometimes on duplication.


SourceError Code
Value2106
Description

Disk Storage server is down




Article URL http://www.symantec.com/docs/TECH186151


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