Servers may randomly disappear from the Backup Restore Tab in Backup Exec 2012.
| Article:TECH186464 | | | Created: 2012-04-13 | | | Updated: 2012-06-14 | | | Article URL http://www.symantec.com/docs/TECH186464 |
Problem
Remote Servers on the Backup Exec 2012 Backup/Restore tab may randomly disappear from the Backup Exec console. The servers may appear and then after a refresh or close and reopen of the console the server will not be listed in the Backup/Restore tab.
Error
Application Log Informational Event:
Type : Information
Event : 0
Source : Backup Exec Management
Category : (65535)
The following information was included with the event (insertion strings):
DataAccessLayer SetException:
Exception: [ResourceContainer_Save]: Insert ResourceContainer caught
an error: Cannot insert duplicate key row in object 'dbo.ResourceContainer'
with unique index 'IX_ConnectionName'.
Sql Command:
CommandType=StoredProcedure CommandText = [ResourceContainer_Save]
Parameter: @ResourceContainerID=5271ab39-9126-48ae-bdc5-62d6953cab7e
Parameter: @InternalName=\\SERVERNAME
Parameter: @UserDefinedName=SERVERNAME
Parameter: @ResourceType=16777216
Parameter: @BEResourceInstalled=0
Parameter: @BEResourceProtected=0
Parameter: @Description=
Parameter: @OSVersionInfo=
Parameter: @BEVersionInfo=
Parameter: @Flags=2359304
Parameter: @LoginAccountID=189c5de7-a98c-4968-aead-d09fc6b3c6e8
Parameter: @RETURN_VALUE=1
Parameter: @xmlProperty=<ResourceContainer><DSSS ResourceType="2"
ResourceSubType="3" OSID="127" OSVersion="0" Flags="15" ResourceName="\\SERVERNAME"
RestoreResourceName="\\SERVERNAME"/></ResourceContainer>
Environment
Backup Exec 2012
Cause
This occurs when a server is deleted from the Servers list and then added back to the Backup\Restore tab. Additionally this issue can be caused when Adding a server and the wizard or install is cancelled or closed before completed.
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| Source | ETrack |
| Value | 2751610 |
| Description | Servers randomly disappear from the Backup/Restore tab |
Related Articles
Article URL http://www.symantec.com/docs/TECH186464
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