Backups Fail with Error:0x84d9 - 0x 84d9 (34009) Other errors. The catalogs folder path contains an incorrect space in it.

Article:TECH187315  |  Created: 2012-04-25  |  Updated: 2012-04-25  |  Article URL http://www.symantec.com/docs/TECH187315
Article Type
Technical Solution


Environment

Issue



All backup jobs fail during the first snapshot process.

 

 


Error



Final Error Code: 0x84d9 - 0x   84d9 (34009)
Final Error Category:  Other Errors
For additional information regarding this error refer to link V-79-0-34009


 


Cause



Example:

Catalog path:    C: \Program Files\Symantec\Backup Exec\Catalogs

There is space between the C: and the folder path,


 

 


Solution



In Backup Exec 2012 User Interface (UI) remove the additional space from the folder path by:

Click on the Backup Exec Button - Configuration and Settings - Backup Exec Settings.

 

 

Select Catalog as pictured below and then correct the catalog path that contains the extra space in it.

 

Then restart the Backup Exec services.

Backup jobs should then run as scheduled.

 


Supplemental Materials

SourceError Code
Value0x84d9 - 0x 84d9 (34009)
Description

Final Error Code: 0x84d9 - 0x   84d9 (34009)
Final Error Category:  Other Errors
For additional information regarding this error refer to link V-79-0-34009
 


SourceUMI
ValueV-79-0-34009
Description

Final Error Code: 0x84d9 - 0x   84d9 (34009)
Final Error Category Other Errors
For additional information regarding this error refer to link V-79-0-34009
 


SourceETrack
Value2764380
Description

No jobs will run when an accidental space is added to the catalog path in backup exec 2012. Jobs fail with : 0x84d9 - 0x 84d9 (34009)



Article URL http://www.symantec.com/docs/TECH187315


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