Decrypting Fixed disks Encrypted with PGP Whole Disk Encryption
|Article:TECH187324|||||Created: 2012-04-25|||||Updated: 2012-04-25|||||Article URL http://www.symantec.com/docs/TECH187324|
Decrypting Primary Fixed Disk before decrypting Secondary Fixed Disk can result in data not being accessible.
PGP Whole Disk Encryption has the ability to encrypt hard drives, both Internal Fixed Disks, or External, or Removable Disks.
Although these disks are separate fixed disks, they are grouped together with PGP Whole Disk Encryption for PGP Disk management, such that if decrypting the Primary Fixed Disk is necessary, decrypting the Secondary Fixed Disk, first, is necessary.
If the Primary Fixed Disk has been decrypted and the data is critical and no backups are available, please contact Symantec PGP Support to troubleshoot further.
Article URL http://www.symantec.com/docs/TECH187324