Licenses are not showing up in the manager correctly

Article:TECH187354  |  Created: 2012-04-25  |  Updated: 2012-07-28  |  Article URL http://www.symantec.com/docs/TECH187354
Article Type
Technical Solution


Environment

Issue



When activating multiple licenses the first license show up correctly, but the remaining licenses appear as associated licenses.


Cause



It sees all but the first license as a multiple year license.


Solution



Go to the Admin >  License section and delete all the licenses.

Then select "recover deleted licenses" and recover each one at a time.




Article URL http://www.symantec.com/docs/TECH187354


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