Unable to view any local Oracle Instance on a 11g or 10g Failsafe Cluster in Backup Exec 2012

Article:TECH187381  |  Created: 2012-04-26  |  Updated: 2013-04-15  |  Article URL http://www.symantec.com/docs/TECH187381
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Article Type
Technical Solution


Problem



Unable to view any local Oracle Instance on a 11g or 10g Failsafe Cluster


Environment



Backup Exec 2012

Oracle 11g or 10g Failsafe cluster


Solution



Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned in this article. Symantec Corporation is committed to product quality and satisfied customers.
 
This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns.  For information on how to contact Symantec Sales, please see 
http://www.symantec.com

Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here

NOTE:
Customers experiencing this issue are encouraged to contact Symantec Technical Support as data is still being collected to assist in resolving this issue.


Supplemental Materials

SourceETrack
Value2764008
Description

Unable to view the local Oracle Instance in the selection if configured on a oracle failsafe cluster setup.




Article URL http://www.symantec.com/docs/TECH187381


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