Backups to Data Domain storage failing after NetBackup catalog recovery

Article:TECH187426  |  Created: 2012-04-26  |  Updated: 2013-10-25  |  Article URL
Article Type
Technical Solution


Backups fail to DataDomain storage unit after disaster recovery of the NetBackup master server


NetBackup error received when running command:   
Install_path\Veritas\Volmgr\bin>tpconfig -update -storage_server <server> -stype DataDomain 
Invalid server information for type DataDomain server <server>.
Authorization failed for OpenStorage server  <server>

NetBackup OID 222 log shows "invalid arguments are passed"


DataDomain debug/ log shows
INFO:  ddfs_ost_ifgroup_get_conn:  Received get ifgroup connections req
ost-<>:  plugin ERROR: 
ddcl_ost_get_server_property failed unrecoverable rpc failure


Windows Server 2008 R2
OST plugin version
DataDomain OS version



After NetBackup catalog recovery, the latest version of the OST  plugin was installed on the Master server; 



Uninstalled newer plugin, and reverted to the OST plugin that was used in the original Master server configuration prior to the server crash and rebuild.

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