crcontrol commands fail with an error regarding shared library libcr.so.6

Article:TECH187521  |  Created: 2012-04-26  |  Updated: 2012-04-26  |  Article URL http://www.symantec.com/docs/TECH187521
Article Type
Technical Solution


Issue



When running 'crcontrol' commands, they will fail with the error listed below.



Error



support@auspd01:~> /opt/pdcr/bin/crcontrol --dsstat

/opt/pdcr/bin/crcontrol: error while loading shared libraries: libcr.so.6: cannot open shared object file: No such file or directory

support@auspd01:~>

 


Environment



This issue can be encountered on any servers running PureDisk software, version 6.6.x.


Cause



Running this command as a non-root user causes shared library load issues due to permission settings.


Solution



Run 'crcontrol' commands (and other PureDisk administrative commands) as the 'root' user.




Article URL http://www.symantec.com/docs/TECH187521


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