SEPM console Definitions section of the Home page is out of date.

Article:TECH187596  |  Created: 2012-04-27  |  Updated: 2012-07-28  |  Article URL http://www.symantec.com/docs/TECH187596
Article Type
Technical Solution


Environment

Issue



The Definitions section of the Symantec Endpoint Protection Manager (SEPM) console is not updating unless the SEPM is closed and reopened.

Latest from Symantec: 07.03.2012 r35
Latest on Manager: 19.03.2012 r33


Error



None


Environment



Symantec Endpoint Protection 11.x and 12.1

Windows Server OS


Cause



The proxy in this environment  is "Not Stateful" and will keep a requested connection open for 30 minutes.
After the 30 minute timeout, and there are no more requests, the port is closed.


Solution



Recommended:
 

  • Close and reopen the SEPM console.
  • Submit a "Product Suggestion or Enhancement Request".
  • There might be the ability to make an exception in the Proxy itself for the SEPM related ports.

 




Article URL http://www.symantec.com/docs/TECH187596


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