Simplified Disaster Recovery (SDR) does not restore all backup sets

Article:TECH187714  |  Created: 2012-04-30  |  Updated: 2012-05-15  |  Article URL http://www.symantec.com/docs/TECH187714
Article Type
Technical Solution


Issue



Running a SDR restore starts the restore process, however, only restores the first set and the System State doesn't get restore.


Cause



The issue here is with the .DR file that is kept along with a DiskStorage device. If a SDR backup of a system targeting to a
DiskStorage device is perfromed after an upgrade, or if the backupset spans across multiple media in the DiskStorage device, then this issue would arise

The SDR recovery wizard automatically finds the DR file in the DiskStorage folder and also does not allow the user to provide the .DR file that they saved
in the alternate location as the one that it found from the DiskStorage folder is the latest one. As a result the wizard will not be able to
restore any of the other backupsets after the first spanned backupset that it encounters.

Normally this may not be an issue on a fresh Backup Exec 2012 installation as the ‘Maximum file size’ for a media in the DiskStorage is defaulted to 50GB in
Backup Exec 2012 and the chances of the backupset spanning across multiple media is minimal, unless the used contents of the backupset/volume is bigger than 50GB. The problem will be clearly visible an attempt is done to do an SDR backup and recovery from a DiskStorage device that was created in an earlier Backup Exec version and upgraded to Backup Exec 2012.


Solution



This issue is fixed in Backup Exec 2012 with Hotfix 180962


Supplemental Materials

SourceETrack
Value2696870
Description

SDR:Recovery with SDR does not restore all backup sets




Article URL http://www.symantec.com/docs/TECH187714


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