Symantec Endpoint Encryption Full Disk 8.2.0 - Release Notes Resolved Issues.

Article:TECH187746  |  Created: 2012-04-30  |  Updated: 2013-05-24  |  Article URL http://www.symantec.com/docs/TECH187746
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Article Type
Technical Solution

Product(s)

Issue



This article details the release notes for Symantec Endpoint Encryption Full Disk 8.2.0.

 


Solution



Endpoint Encryption 8.2.0 MP2

  • Resolved an issue which caused “the inserted token could not be recognized” error during preboot on a machine running SEE FD 8.0.1 SP3. [2551106]
  • Resolved an issue found on Fujitsu laptops where when the policy (with hardware keyloggers blocked) was applied, it blocked the in-built keyboard. [2551207]
  • Resolved the issue found on HP Elitebook 8560p where after installing SEE FD 8.2 MP1 HF1 the machine went into a boot loop. [2590781]
  • Added support for HP 8540p. [2641346]
  • Resolved an issue where once a user signs pre boot into SEE, leaves the computer ideal for a while the machine asks for the credentials again to log into Windows. After logging out of windows, a second user can get in with the previous user’s credentials simply by clicking ‘OK’ on the ‘legal notice’ screen without having to enter the credentials manually. [2633056]
  • Resolved an issue for Dell models GX240, GX280, GX620 and GX755 where the systems don’t move past the “Please wait” prompt when booting in Safe Mode with the new Recovery ISO (Recover-8.2.0b). [2647442]
  • Resolved an issue found on Lenovo T420 where the external keyboard and mouse do not work when trying to enter the Pre Boot Authentication information. [2649706]
  • Resolved an issue where the machine went into a hung state at the blue screen right before loading Windows when it was rebooted after installing SEE FD 8.2.0 and registering a user. [2652166]
  • Added multiple hardware support. [2670008]

 

Endpoint Encryption 8.2.0 MP1

  • Resolved compatibility issues between Symantec Endpoint Encryption Full Disk and Mac OS X 10.7 (Lion).
  • Windows 7 disclaimer dialog box now times out and returns to the Windows login dialog box. [MA23576]
  • Lock feature now functions properly after the computer boots up following hibernation. [MA24185]
  • When automatic authentication is enabled, these computers now can enter “safe mode” when Symantec Endpoint Encryption Full Disk is installed (users do not authenticate to the platform during pre-boot):[MA23913]

    Dell OptiPlex (GX260, GX270, GX280, GX620, SX280, 745, 755, 760, 780)
    Dell Latitude (D510, D600, D800, E4300) 

     
  • Boot incompatibility issue resolved: the following computers no longer fail to boot with an “unsupported storage controller” message following the registration of the first user: [MA23348, MA23537, MA23970, MA23971, MA23998, MA24027, MA24033, MA24118, MA24231, MA24232]

    Dell Latitude E5500 (AHCI mode), E5520, E6320, E6520
    Dell OptiPlex 990 (ATA mode)
    HP EliteBook 8460p
    HP Mini 1103, 110-3500
    Lenovo ThinkPad T420 (418064U)
    Panasonic Toughbook CF-F9KWHZG2M 

     
  • Boot incompatibility issue resolved: Symantec Endpoint Encryption Full Disk now recognizes external keyboards and mice attached to the following computers during pre-Windows authentication: [MA23467, MA23900, MA23942, MA23980, MA23984, MA23995, MA24037, MA24086, MA24087, MA24088, MA24118, MA24176, MA24178, MA24179, MA24180, MA24233, MA24209, MA24210, MA24211, MA24212, MA24213, MA24292]

    Dell Latitude E5420, E6320, E6400, E6410
    Dell OptiPlex 790, 990
    HP EliteBook 8460p
    Lenovo ThinkCentre M81 (5032C2U)
    Lenovo ThinkPad T220 (42902WU), T410 (2516F9U, 2537F41, and 25379UG), T420 (417329U, 417884G, 4178AFU), W520, X200 (7459ZRQ), X201i (3323BSG), X220 (427872VU), X220i (428737G) 

     
  • Boot incompatibility issue resolved: the following computers no longer fail to boot following the installation of Symantec Endpoint Encryption Full Disk: [MA23670, MA23933, MA24019]

    Dell Latitude E5550 (AHCI mode), E6520
    HP Compaq DC-8200 

     
  • Boot compatibility issue resolved: the following computers no longer fail to boot with an EPHD BIOS Translation Driver message when BIOS is set to RAID on: [MA24003, MA24004]

    Dell Latitude E6320, E6420

     
  • Boot incompatibility issue resolved: the following computer now boots without a token-not-responding error on this fully rugged laptop (which is not using tokens, but a fingerprint scanner): [MA23938]

    Dell Latitude E6400 XFR

     
  • Boot compatibility issue resolved: Symantec Endpoint Encryption Full Disk now recognizes internal keyboards and mice attached to: [MA24208]

    Fujitsu LifeBook A530

 

Endpoint Encryption 8.2.0

  • Dell E6510 computers running 64-bit Editions of Windows 7 are no longer unable to resume after hibernation. [MA23309]
  • HP Z400 computers no longer fail to boot into safe mode. [MA23440]
  • Computers boot more rapidly into Windows. [MA23331]
  • Symantec Endpoint Encryption Full Disk now recognizes internal keyboards and mice attached to Fujitsu P770 and P760 computers during pre-Windows authentication. [MA23382, MA23578]
  • The following computers no longer fail to boot following the installation of Symantec Endpoint Encryption Full Disk: [MA21992, MA23094, MA23347, MA23430, MA23434, MA23437, MA23456, MA23472, MA23581, MA23638, MA23756, MA23915]

    Dell Inspiron 580s Desktop
    Dell Latitude XT Tablets
    Dell Optiplex 160 (AHCI mode) and 980
    Getac B300
    HP Mini 2102
    HP Pavilion dm4 and dv5
    Lenovo ThinkPad W510 (4391-V3X)
    Panasonic Toughbook CF-T8EWDTZAM
    Sony Vaio VGN-SZ740
    Toshiba mini NB305 (PLL3AU-02V016) 
     
  • Symantec Endpoint Encryption Full Disk now recognizes external keyboards and mice attached to the following computers during pre-Windows authentication: [MA22227, MA23049, MA23163, MA23208, MA23254, MA23341, MA23393, MA23414, MA23433, MA23448, MA23599, MA23602, MA23603, MA23604, MA23605, MA23641, MA23714, MA23750, MA23751, MA23752, MA23762, MA23763, MA23793, MA23795, MA23796, MA23797, MA23798, MA23815, MA23816, MA23819, MA23820, MA23821, MA23833, MA23834, MA23835, MA23837, MA23838, MA23839, MA23841, MA23842, MA23845, MA23866, MA23867, MA23873, MA23884, MA23943, MA24015, MA24051, MA24052]

    Dell Latitude E6320
    Dell Precision M4500 and T1500
    HP Compaq 8000 Elite
    HP EliteBook 8440w and 8540W
    HP ProBook 6440b and 6450b
    HP TouchSmart TM2
    HP z200 Workstation
    Lenovo ThinkCentre M58 (7408CH7), M70 (0833AH7), M90 (5498E8U), and M90p (5498W6W and 5485E3U)
    Lenovo Thinkpad L420 (785438U), T400 (6475B12 and 6475P9U), T410 (2518AHU, 25378E6, 253725U, 2522-25U, 2537CZ1, 25184HU, 2516ADU, 2516DCU, 2904HDU, 25377Y7, 2537EB2, 2537BH0, 2537I68, 252225U, and 2537JM6), T420 (23835 and 417329u), T510 (4391B87, 431328U, 4349W2R, and 43492RU), W510 (4389W3J and 4391WNY), W710 (2541W2G), X201 (36809E9, 3626F7U, 3626-11U, 368011U, 3680KN3, and 3680AU9), and X220 (42902WU).
    Panasonic Toughbook CF-C1ADANZ1M
     
     
  • The following computers no longer fail to boot with an “unsupported storage controller” message following the registration of the first user: [MA23348, MA23402, MA23449, MA23485, MA23537, MA23593, MA23666, MA23916, MA24014]

    Dell Latitude E5400 (AHCI mode), E5410 (AHCI mode), E5500, and E6420
    HP EliteBook 8440p
    HP Mini 210-1000 (1075ca)
    Lenovo ThinkPad T420 (418062U)
    Panasonic Toughbook CF-F8GWE08N3, CF-F9KWHZG2M, and CF-T8HWGTZ2M 
     
  • Symantec Endpoint Encryption Full Disk now recognizes keyboards attached to docked HP EliteBook 2740p computers. [MA23671]
  • Docked Lenovo ThinkPad L512 computers no longer fail to boot with an “unsupported storage controller” message following the registration of the first user. [MA23676]
  • The HP Compaq 420 no longer fails to resume from hibernation with the message, “Boot device not found.” [MA23710]



Article URL http://www.symantec.com/docs/TECH187746


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