Symantec Endpoint Encryption Removable Storage 8.2.1 - Resolved Issues

Article:TECH187748  |  Created: 2012-04-30  |  Updated: 2014-05-29  |  Article URL http://www.symantec.com/docs/TECH187748
NOTE: If you are experiencing this particular known issue, we recommend that you Subscribe to receive email notification each time this article is updated. Subscribers will be the first to learn about any releases, status changes, workarounds or decisions made.
Article Type
Technical Solution

Product(s)

Issue



This article details the release notes for Symantec Endpoint Encryption Removable Storage 8.2.1.

 


Solution



Issues resolved in 8.2.1 MP12

  • Resolved a compatibility issue so that Microsoft Windows does not shut down automatically without allowing users to log on when SEE Removable Storage and Sophos SafeGuard Easy are installed on the same computer. [3360740]

 


Issues resolved in 8.2.1 MP11

  • Resolved an issue so that users now can access M-Files virtual drives on a Microsoft Windows client system after SEE Removable Storage is installed. [3164694]
  • Resolved an issue so that users can now view image files using eFilm Lite 3.1 on unencrypted systems with SEE Removable Storage installed. [3382894]

 


Issues resolved in 8.2.1 MP10

  • Resolved an issue so that users now can access a removable storage device inserted into a system running both SEE Removable Storage and IP-guard software. [3247195]
  • Resolved various incompatibilities between SEE Removable Storage and Symantec Data Loss Prevention. For more information, see article TECH213833 and search for [3324410, 3324412, 3324413]

 


Issues resolved in 8.2.1 MP9

  • Resolved an issue so that users now can access a virtual encrypted drive created using TrueCrypt or Sophos SafeGuard PrivateDisk on a Microsoft Windows client system installed with SEE Removable Storage. [3199488,3205486]
  • Event ID 565 has been discontinued, and the descriptions of event ID 121 and event ID 122 have changed as follows: Event ID 121: User has initiated encryption on using Symantec Endpoint Encryption Removable Storage. An XML header has been successfully created. Event ID 122: User failed to create an XML header for using Symantec Endpoint Encryption Removable Storage. [3100783]
  • Resolved an issue so that when reports are run from a Tableau Server from Tableau Software to generate information from the Microsoft Windows client systems with SEE Removable Storage installed, the clients no longer show any error.[3231056]

 


Issues resolved in 8.2.1 MP8

  • Resolved an issue on a Microsoft Windows 7 client so that users can now burn files to a CD/DVD for the second time successfully without deleting the RSEGTemp file from the Temp folder.[3185417]

 


Issues resolved in 8.2.1 MP7

  • Users can now open the SEE User Client by double-clicking the User Client tray icon. [2831558]
  • Optimized the access time of the SEE Removable Storage Access Utility on an external drive connected to a system that does not have SEE Removable Storage installed. [3048698]
  • Resolved an issue so that users no longer receive a blue screen error when SEE Removable Storage is installed on a system that already has SEE Full Disk installed. [3100078]
  • Resolved an SEE Removable Storage compatibility issue with ActivClient (CAC) software and McAfee Host Intrusion Prevention for Desktop so that files can be encrypted and accessed on a USB device. [3065420]

 


Issues resolved in 8.2.1 MP6

  • Resolved an issue so that the SEE Removable Storage Access Utility no longer gets deleted from the USB drive when the drive is connected to a system running SEE Removable Storage with the “Do not encrypt files” policy enabled for new files. [2898352]
  • Users no longer receive a blue screen error when they try to view the properties of an inserted SanDisk flash drive. [2902484]
  • Resolved an issue so that users can access the files copied onto a USB device when that device is re-inserted into a computer on which the Trend Micro antivirus software and SEE Removable Storage (with the Default Session Password policy enabled) are both installed. [2918151]
  • Resolved an issue so that files are not corrupted on a system running SEE Removable Storage and Microsoft System Center 2012 Endpoint Protection (previously Forefront Endpoint Protection) when a user performs On-Demand Decryption of files on an NTFS removable storage device. [3004207]
  • Resolved an issue with SEE Removable Storage running on Microsoft Windows 7 systems so that the View backups button is now enabled, allowing users to view the last backup available on a removable storage device. [3068952]
  • Resolved an SEE Removable Storage compatibility issue with ActivClient (CAC) software and McAfee Host Intrusion Prevention for Desktop so that files can be encrypted and accessed on a USB device. [3095090, 3100676, 3065420]

 


Issues resolved in 8.2.1 MP5

  • Resolved incompatibility issues when both SEE Removable Storage and Symantec Drive Encryption are installed on the same system. Removable devices are now managed by SEE Removable Storage.
  • Symantec Drive Encryption no longer encrypts USB flash drives when SEE Removable Storage is installed. [2672303]
  • Resolved an issue so that SEE Removable Storage does not encrypt new files written to the system drive (C:) attached to an eSATA interface and no longer treats the system drive as an external removable drive. [2701174]
  • Resolved an issue so that users no longer receive a blue screen error on a Microsoft Windows 7 system with SEE Removable Storage and Symantec Endpoint Protection 12 installed when they perform On Demand Encryption of files on an NTFS removable storage device.[2824540 ]
  • Resolved an issue so that the files with a size of more than 22 MB that are downloaded directly to the removable storage device no longer get corrupted.[2824603]
  • Resolved an issue so that the shortcut menu of regedit.exe appears properly. [2824612]
  • Resolved an issue so that users can copy and run an EXE file from a USB disk formatted with NTFS and FAT32.[2824622]
  • Resolved an issue so that files that are downloaded directly from the Internet or from a remote location to an NTFS-formatted USB drive can be copied to the local disk.[2824644]
  • Resolved an issue so that SEE Removable Storage does not allow a user to create a selfextracting executable file that is larger than 4 GB. [2869799]
  • Resolved an incompatibility with SEE Removable Storage and Microsoft Forefront Endpoint Protection so that files can be encrypted and accessed on a USB device. [2932513]
  • Resolved an incompatibility with SEE Removable Storage and Symantec Endpoint Protection so that encrypted files can be opened and accessed properly on a USB device.[2977290 ]
  • Resolved an issue that prevented subsequent backups after a successful backup to a USB drive that is encrypted with SEE Removable Storage. [2996848]
  • Resolved an issue so that files can be successfully copied to a USB device when the device is connected to a computer with SEE Removable Storage.[3017947]
  • Resolved an incompatibility with SEE Removable Storage and Symantec Endpoint Protection so that files can be encrypted and accessed on a USB device.[3037148]

 


Issues resolved in 8.2.1 MP4

  • Resolved an issue so that a user can read or write files to a USB device with both SEE Removable Storage and SEE Device Control installed on the system. [2763248]
  • Resolved an issue so that the encrypted files that are renamed or modified on a USB device formatted to FAT32 can be decrypted and accessed without any error. [2896689]
  • Resolved an incompatibility with SEE Removable Storage and McAfee Endpoint Encryption. [2986352]

 


Issues resolved in 8.2.1 MP3

  • Resolved the issue so that the session is locked immediately when a Common Access Card (CAC) is removed from a system. [2805232]
  • Resolved the issue where a user was not able to launch SEE Removable Storage Access Utility for Mac OS X on a removable storage device. [2777615]

 


Issues resolved in 8.2.1 MP2

  • Resolved the issue where the client installer msis for SEE Full Disk and SEE Removable Storage and the SEE Framework had an inconsistent setting for the ALLUSERS property. [2776337]
  • Resolved an issue that enables a user who creates a partition using disk manager, to mount the volume successfully and access the drive. [2733409]
  • Resolved an issue to enable files on a USB drive formatted with FAT32 to be successfully renamed and encrypted. [2803820]
  • Resolved an issue that caused blue screen errors during encryption or decryption operations or viewing properties on NTFS or FAT-32 formatted USB drives. [2869481]

 


Issues resolved in 8.2.1 MP1

  • Resolved the issue so that any encrypted files on a USB drive can be copied to the local system. [2797598]
  • Resolved the copying issue so that when an executable (.exe) file is saved on an NTFS formatted USB drive, it can then be copied to the local system. [2736430]
  • The “Run As …” option is no longer disabled for Administration Group members. [2689426]
  • Users no longer receive a blue screen error or corrupted data errors when they directly save a downloaded file to a USB or flash drive. [2667705]
  • Resolved incompatibility issues between SEE Removable Storage and DeviceLock data loss prevention software. [2688895]

 


Issues resolved in 8.2.1

  • Resolved the incompatibility issues between SEE Removable Storage and Microsoft Application Virtualization (App-V). [23517/2646323]
  • Resolved the issue where the process use to fail when a user tried to encrypt a file when prompted while dragging from a network share to the SEE-RS Access Util. [2550379]
  • Resolved the issue where with the RS Device Plugged in, the user could access the encrypted files without have to enter the decryption password. [2550756]
  • Resolved the issue where while using the SEE-RS Access Utility to open an encrypted file on non-SEE-RS machines, the application created an unencrypted copy of the file in the temp folder. Depending on the on the application that was used to open the file, SEE-RS Access Utility left the unencrypted copy in the temp folder. [2567743]
  • Resolved the SEE–RS installation failure issue found on HP Compaq 8000 Elite. [2599336]
  • Resolved the issue where after SEE-RS rollback the msxml6.dll got unregistered thus causing Office Communicator to crash when launched. [2655148]
  • A policy can now be set not to copy autorun.inf to removable media along with the Removable Storage Access Utility for Windows, thus preventing the utility from launching automatically, which triggers an error on a Removable Storage-protected computer. The policy applies not only to removable devices but also to CDs and DVDs burned by the Removable Storage CD/DVD Burner application. (See Additional Information in the release notes for instruction.) [MA22130, MA24258]
  • Files encrypted with Symantec Endpoint Encryption Removable Storage 8.x can now be read by Symantec Endpoint Encryption Removable Storage 7.0.x.(See Additional Information in the release notes for instruction.) [MA23994]
  • After upgrading to Symantec Endpoint Encryption from a GuardianEdge version, users can now decrypt files encrypted under a Certificates only policy. [MA24174]
  • Copying an existing file from an external hard drive and pasting it onto the same drive no longer causes the attached Symantec Endpoint Encryption Removable Storage-protected computer to experience a blue-screen error under Windows 7. [MA24135]
  • Selected check-box values on dialog boxes are now saved and applied. [MA24182]



Article URL http://www.symantec.com/docs/TECH187748


Terms of use for this information are found in Legal Notices