Hotfix for Symantec Enterprise Vault (EV) for Lotus Domino and File System Archiving (FSA) 9.0 SP3, Build 1247, Cumulative Hotfix

Article:TECH187766  |  Created: 2012-04-30  |  Updated: 2012-09-26  |  Article URL http://www.symantec.com/docs/TECH187766
Article Type
Technical Solution


Environment

Issue



To which version of Symantec Enterprise Vault (tm) can this hotfix be applied?

This Cumulative Hotfix should only be applied to Enterprise Vault 9.0 SP3.


 


Environment



Environments utilizing Lotus Domino Archiving and/or File System Archiving.


 


Solution



What issue(s) does this cumulative hotfix resolve?
 

Etrack 2629165:
Partitions utilizing Centera collections store saveset files in a temporary folder before collection occurs. When the Vault Store was set to remove safety copies immediately after archive, Domino Mailbox Archiving, Domino Journal Archiving and File System Archiving removed source items from the archiving target immediately after they were archived, before collection had occurred. If a saveset were to be mistakenly deleted from the temporary folder during the interval between archiving and collection, the item would not reach the Centera device and there would not be a safety copy available.


Etrack 2596633:
The Domino Mailbox archiving task would hang if it encountered a message body with an unexpected field type whilst attempting to obtain the display name of an attachment. This caused Event ID 41050 - Unable to initialize Names and Address Book (NAB) session for Domino server: 'Failed to create Notes Session (mutex)' during the next run of the Domino Mailbox archiving task.


Etrack 2552885:
Attempting to archive certain messages with corrupt date fields would fail and log Event ID 41206 in the event log: Error HRESULT E_FAIL has been returned from a call to a COM component.


Etrack 2559921:
The provisioning task does not provision the ‘Mail-In’ database when it is present as part of a group whereas, addition of ‘Mail-In’ database as a individual target works fine.

 
Etrack 2560288:
The provisioning task does not provision the 'Mail-In' database when it has a multi-line fullname. *** No mailboxes found *** in Provisioning Report.


Etrack 2632814:
The provisioning task does not provision the ‘Mail-In’ database when it is present as part of a group and also has an alias.

 
Etrack 2680105:
NSDs are being produced intermittently on Domino mailbox archiving servers, they include; Error Message = PANIC: OSBBlockAddr: Bad BBlock handle (0) occurs in the NSD.SPR #JALS8T8RDB has been created with IBM. Awaiting analysis from IBM engineering of NSD files and memory dumps.


Etrack 2748171:
The Domino Provisioning Task takes around 30 seconds per target. This means the provisioning task takes days to complete
 

Which files does this hotfix replace?

File Name New File Version
EVDominoLibrary.dll 9.0.3.1247
EvFsaArchivingTask.exe 9.0.3.1247
EVLotusDominoArchivingTask.exe 9.0.3.1247
EVLotusDominoJournalTask.exe 9.0.3.1247
EvLotusDominoPolicySyncTask.exe 9.0.3.1247
EVNoteStream.dll 9.0.3.1247
EVStgAPI.dll 9.0.3.1247
KVS.EnterpriseVault.FileServerArchiveCommon.dll 9.0.3.1247
KVS.EnterpriseVault.LotusDominoCommon.dll 9.0.3.1247
SnapIn.dll 9.0.3.1247
StorageRuntime.dll 9.0.3.1247

 

 

How to uninstall this hotfix:

1. Stop all Enterprise Vault services. If the EVDG is on a separate server to the EV server stop all services on both machines.
2. Once all services have stopped, take the backed up copies of the files listed in the "Files updated" section above and replace the hotfixed files (If the EVDG is on a separate server replace the  hotfixed files on the EVDG server as well), locatable in the Enterprise Vault installation folder (which by default is "C:\Program Files\Enterprise Vault", or "C:\Program Files (x86)\Enterprise Vault" on a 64-bit machine).
3. Start all Enterprise Vault services. If the EVDG is on a separate server to the EV server start all services on both machines.

 

How to install this hotfix:

1. Stop all Enterprise Vault services. If the EVDG is on a separate server to the EV server stop all services on both machines.
2. Once all services have stopped, take a backup copy of each file listed in the "Files updated" section above (If the EVDG is on a separate server take a backup copy of files from the  EVDG server as well), locatable in the Enterprise Vault installation folder (which by default is "C:\Program Files\Enterprise Vault", or "C:\Program Files (x86)\Enterprise Vault" on a 64-bit machine).
3. Copy the updated files, packaged in this hotfix, to the Enterprise Vault installation folder (on both servers if EVDG is seperate to EV server), replacing the originals.
4. Start all Enterprise Vault services. If the EVDG is on a separate server to the EV server start all services on both machines.


Attachments

EV_9.0.3_Hotfix_Domino_Cumulative_1247
EV_9.0.3_Hotfix_Domino_Cumulative_1247.zip (5.9 MBytes)

Supplemental Materials

SourceETrack
Value2629165
Description

Domino and File System Archiving can post-process items before collection occurs.


SourceETrack
Value2596633
Description

Domino Mailbox archiving task hangs after attempting to archive a specific message.


SourceETrack
Value2552885
Description

Error HRESULT E_FAIL has been returned from a call to a COM component during Domino mailbox and journal archiving - Issue 3.


SourceETrack
Value2559921
Description

Attempting to provision a Mail-In database, as a member of a Directory Group, fails and the mail-in database is ignored.


SourceETrack
Value2560288
Description

Attempting to provision a Mail-In database with a multi-line name fails - *** No mailboxes found *** in Provisioning Report.


SourceETrack
Value2632814
Description

Mail-in Databases that are a member of a group and also have an alias fail to provision.


SourceETrack
Value2680105
Description

NSD with Error Message = PANIC: OSBBlockAddr: Bad BBlock handle (0) occurring on Domino mailbox archiving servers.


SourceETrack
Value2748171
Description

Domino provisioning task taking a significant amount of time to complete.



Article URL http://www.symantec.com/docs/TECH187766


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