Error when installing Task Server role after 7.1 SP2

Article:TECH187811  |  Created: 2012-05-01  |  Updated: 2012-07-28  |  Article URL http://www.symantec.com/docs/TECH187811
Article Type
Technical Solution


Issue



Unable to have task server registered to itself.


Error



A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. (-2147014836)

Authentication error on IIS

Details :
Filename : \\?\d:\Altiris\Altiris Agent\Client Task Server\ServerWeb\web.config
Line Number : 7


Environment



NS 7.1 SP2


Cause



There was an error while performing this operation  for IIS
Details :
Filename : \\?\d:\Altiris\Altiris Agent\Client Task Server\ServerWeb\web.config
Line Number : 7

IIS needs to be configured in order to have the task service installed and Default App Pool should be Classic .Net.


Solution



-. Goto IIS Manager
-. Right Click on the Virtual Directory and Choose "Convert to application".
-. Goto Command Prompt
-. Run IISRESET
>> We no more received the authentication error :
There was an error while performing this operation :
Details :
Filename : \\?\d:\Altiris\Altiris Agent\Client Task Server\ServerWeb\web.config
Line Number : 7
Error : Configuration section not allowed to set below application.
>> Rebooting server and checking if the registering of the task server takes place correctly
>> We were able to have the task server registered properly.




Article URL http://www.symantec.com/docs/TECH187811


Terms of use for this information are found in Legal Notices