AVVI snapshot fails with error 0xe00095a0 if the virtual machine has either a raw disk, a shared bus controller or other incompatible device
| Article:TECH187819 | | | Created: 2012-05-01 | | | Updated: 2013-04-12 | | | Article URL http://www.symantec.com/docs/TECH187819 |
Problem
An Agent for VMware for Virtual Infrastructure (AVVI) enabled backup of virtual machines fails with above error.
Error
Backup Job Log shows:-
Completed status: Failed
Final error: 0xe00095a0 - An attempt to take a snapshot of a virtual machine failed because the virtual machine has either a raw disk, a shared bus controller or other incompatible device.
Final error category: Resource Errors
For additional information regarding this error refer to link V-79-57344-38304
Cause
This issue may occur if :
1. Virtual machine has a Raw Mapped Lun
OR
2. Virtual machine has a SCSI controller with bus-sharing enabled.
Refer to VMware KB article for more information about SCSI controllers with bus-sharing enabled:
Solution
Workaround:-
1. Exclude virtual machines in question from backup job selection.
2. Backup these machines like physical machines using remote agent for Windows systems (RAWS)
Refer to VMware KB article for other workarounds:
|
|
| Source | Error Code |
| Value | 0xe00095a0 |
| Description | An attempt to take a snapshot of a virtual machine failed because the virtual machine has either a raw disk, a shared bus controller or other incompatible device.
|
| Source | UMI |
| Value | V-79-57344-38304 |
| Description | An attempt to take a snapshot of a virtual machine failed because the virtual machine has either a raw disk, a shared bus controller or other incompatible device. |
Article URL http://www.symantec.com/docs/TECH187819
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