Cancelling a download of an item in iOS Mobile library, doesn't allow to redownload later if the agent is closed.

Article:TECH187906  |  Created: 2012-05-02  |  Updated: 2013-09-09  |  Article URL http://www.symantec.com/docs/TECH187906
Article Type
Technical Solution


Issue



Cancelling a download of an item in iOS Mobile library, doesn't allow to redownload later if the agent is closed.


Error



Item shows the "Open" button as it was downloaded while the download was interrupted by user.


Environment



iOS Symantec Management agent 1.0.4409 or older.


Solution



As a workaround, just edit the item in the "Mobile Library Editor" by changing the version, this will enable the download button again.



Supplemental Materials

SourceETrack
Value2769910


Article URL http://www.symantec.com/docs/TECH187906


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