After upgrading to Backup Exec 2012 Backup-to-Disk jobs fail with e0000f16 - The operation failed to acquire the minimum number of drives and media needed.

Article:TECH187935  |  Created: 2012-05-02  |  Updated: 2013-07-25  |  Article URL http://www.symantec.com/docs/TECH187935
Article Type
Technical Solution


Environment

Issue



After upgrading to Backup Exec 2012 if the global setting in the previous version was tosome old and newly created backup-to-disk backups fail with The following errors. 

 


Error



No appendable media could be mounted.
V-79-57344-33037 - Error - Mount failed.
Physical Volume Library Media not found.

V-79-57344-3862 - The operation failed to acquire the minimum number of drives  and media needed.

 

Cause



This issue is caused by an incorrect migration of job setup. 


Solution



A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

Backup Exec 2012 Rev 1798 Service Pack 2 (TECH203155)
 


Supplemental Materials

SourceETrack
Value2771344
Description

After upgrading to Backup Exec 2012 Backup-to-Disk jobs fail with error e0000f16 - The operation failed to acquire the minimum number of drives and media needed.


SourceUMI
ValueV-79-57344-3862
Description

The operation failed to acquire the minimum number of drives and media needed

 


SourceUMI
ValueV-79-57344-33037
Description

Error - Mount failed




Article URL http://www.symantec.com/docs/TECH187935


Terms of use for this information are found in Legal Notices