Schema Mismatch Error After Upgrading to PGP Universal Server 3.2.x

Article:TECH188037  |  Created: 2012-05-03  |  Updated: 2012-10-26  |  Article URL http://www.symantec.com/docs/TECH188037
Article Type
Technical Solution


Issue



Schema mismatch reported in logs after upgrading PGP Universal server to version 3.2.0 or higher.

 


Cause



This is generally caused by a failed or missed migration during an upgrade. In some cases the migration could have been from a previous upgrade.

 


Solution



Please open a case with Symantec Technical Support to fix this issue.  To fix this issue, you will need SSH access to the server. WinSCP or SCP are also needed as some file transfers will be used during the process. If you do not have SSH access to your server, you can follow the related article below to set that up.

 





Article URL http://www.symantec.com/docs/TECH188037


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