System Crashes After Installing PGP Desktop on System with Safeboot Installed

Article:TECH188056  |  Created: 2012-05-03  |  Updated: 2014-03-18  |  Article URL
Article Type
Technical Solution


After installing PGP Desktop on a computer with Safeboot, the computer crashes.



This is due to incompatibility issues with PGP Desktop and Safeboot.

See the following KB  article for best practices for PGP Whole Disk Encryption


PGP Whole Disk Encryption cannot be used on a computer with Safeboot installed. Even if you don't use the PGP Whole Disk Encryption functionality, the drivers are automatically installed.

To install PGP  Desktop without the PGP Whole Disk Encryption functionality and its related drivers, refer to the following article:


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