pcAnywhere Thin Host does not start automatically when using LightsOut Restore.
| Article:TECH188058 | | | Created: 2012-05-04 | | | Updated: 2012-08-29 | | | Article URL http://www.symantec.com/docs/TECH188058 |
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Problem
The pcAnywhere Thin Host does not start automatically when booting the Symantec Recovery Disk (SRD) using LightsOut Restore (LOR).
This is confirmed by running 'netstat -a' which shows that the recovery environment is not listening on ports 5631/5632 (as per http://www.symantec.com/docs/TECH106675).
Solution
This issue is resolved with Service Pack 3 (10.0.3) for SSR 2011. SP3 is available via FileConnect (https://fileconnect.symantec.com/).
NOTE: The 10.0.3 Symantec Recovery Disk (SRD) contains the fix for this issue. The 10.0.3 SRD must be used when setting up LOR.
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| Source | ETrack |
| Value | 2773636 |
| Description | LOR: pcAnywhere Thin Host not starting automatically. |
Article URL http://www.symantec.com/docs/TECH188058
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