Redirect restore of NDMP data fails with the error 0xe000130c if pre-Backup Exec 2010 R3 backups sets are selected for restore in Backup Exec 2010 R3 SP2 and Backup Exec 2012.

Article:TECH188064  |  Created: 2012-05-04  |  Updated: 2014-01-09  |  Article URL http://www.symantec.com/docs/TECH188064
Article Type
Technical Solution

Product(s)

Issue



After applying Backup Exec 2010 R3 SP2 the Redirect restore of NDMP data fails with the error 0xe000130c if pre-SP2 NDMP backups sets were selected for restore.

This issue also occurs when attempting to restore Backup Exec 2010 R3 pre-SP2 NDMP backup sets in Backup Exec 2012.

 


Error



0xe000130c - An error occurred while establishing an NDMP data connection with the NDMP server
V-79-57344-4876 - An error occurred while establishing an NDMP data connection with the NDMP server

NDMP Log in the restore job log shows:

NDMP Log Message: RESTORE: Tape read error.
NDMP Log Message: RESTORE: RESTORE IS ABORTED
NDMP Data Halted: Connect Error
NDMP Log Message: Connection or IO Error.
NDMP Mover Halted: Internal Error
NDMP Log Message: MoveletInput: Internal Error


Environment



Backup Exec 2010 R3 SP2

Backup Exec 2012

 


Solution



A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

Backup Exec 2010R3 Rev 5204 Service Pack 3 (TECH203157)
Backup Exec 2012 Rev 1798 Service Pack 2 (TECH203155)
 


Supplemental Materials

SourceError Code
Value0xe000130c
Description

An error occurred while establishing an NDMP data connection with the NDMP server


SourceUMI
ValueV-79-57344-4876
Description

An error occurred while establishing an NDMP data connection with the NDMP server


SourceETrack
Value2773627
Description

NDMP redirect restore of a Backup Exec 2010 R3 pre SP2 NDMP backup set fails with error 0xe000130c after applying SP2.


SourceETrack
Value2904452
Description

NDMP redirect restore of a Backup Exec 2010 R3 pre SP2 NDMP backup set fails with error 0xe000130c




Article URL http://www.symantec.com/docs/TECH188064


Terms of use for this information are found in Legal Notices