Why does the Veritas Enterprise Administrator functionality on Storage Foundation 6.0.1 / 6.0PR1 for Solaris 11 fail from the Veritas Operations Manager Console?

Article:TECH198254  |  Created: 2012-10-11  |  Updated: 2012-12-18  |  Article URL http://www.symantec.com/docs/TECH188137
Article Type
Technical Solution

Product(s)

Environment

Issue



A storage administrator is  unable to perform VEA (Veritas Enterprise Administrator) functions using VOM (Veritas Operations Manager) 5.0 against a Solaris 11 system with SF ( Storage Foundation) 6.0.1 / 6.0PR1 installed.


Error



Error V-383-1-852:Not able to manage Host with Veritas SF 6.0.1 / 6.0PR1 installed
 


Environment



SF 6.0.1 / 6.0PR1 on Solaris 11

VOM 4.1 / 5.0 Management server


Cause



Storage Foundation for Solaris 6.0.1 / 6.0 Platform release(PR) 1 is newly supporting Solaris 11 Operating System.

However, Veritas Enterprise Administrator(VEA) cannot connect to the 6.0.1 / 6.0PR1 environment because VRTSob (Veritas Enterprise Administrator Service) package is not install on it.


The VEA GUI functionality is being migrated to Veritas Operations Manager (VOM).
Therefore, Symantec has decided not to release VRTSob package and VEA package versioned for Solaris 11.


Solution



Symantec Quality Assurance Engineering has qualified the VRTSob package with the following steps to be performed on the Solaris 11 Managed Host (MH).

Supported SF releases for Sol 11:- SF 6.0PR1 and SF6.0.1

Steps to be performed:-

(1) Install VRTSob package of Solaris 10 (sparc & x86) from the SF 6.0. media kit using the pkgadd command.
     Eg : pkgadd -d <pkg_nm>
           
(2) Execute the below mentioned commands in the same order:
            -           svccfg import /opt/VRTSob/bin/vxsvc.xml
            -           svcadm refresh system/vxsvc
            -           svcadm enable -s svc:/system/vxsvc:default


(3) Refresh the host within the VOM console.

After few minutes, Administer Link within VOM will become activated and the Storage Administrator will be able to do the operations.

Note: Whenever upgrades to SF 6.0.1 or greater versions are performed, the older VRTSob package should be removed and same steps can be performed for the corresponding 6.0.1 VRTSob package. This will enable the Administrator link for SF 6.0.1 also. 


Supplemental Materials

SourceETrack
Value2883782
Description

VOM cannot administer node since VRTSob is not available for Solaris 11 MH running SF6x


SourceError Code
ValueV-383-1-852
Description

Not able to manage Host




Article URL http://www.symantec.com/docs/TECH188137


Terms of use for this information are found in Legal Notices