Symantec Desktop and Laption Option (SDLO) 7.0 backups are throwing the warning "Throttling failed during backups"

Article:TECH188260  |  Created: 2012-05-08  |  Updated: 2013-02-12  |  Article URL http://www.symantec.com/docs/TECH188260
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Article Type
Technical Solution


Issue



 The client warnings are generated on the SDLO server even though the backups are successfull.

These alerts are generated even when Basic and Enhanced Throttling is not enabled.


Solution



The messages can be ignored until a resolution to this issue has been developed.

 

Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns.  For information on how to contact Symantec Sales, please see
http://www.symantec.com Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.

NOTE:
Customers experiencing this issue are encouraged to contact Symantec Technical Support as data is still being collected to assist in resolving this issue.




Supplemental Materials

SourceETrack
Value2777269
Description

SDLO:  Getting warnings “Throttling failed during backups” even though throttling is not enabled



Article URL http://www.symantec.com/docs/TECH188260


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