File Archive job fails with an error: 0xe00098be - For the Archiving Option, an error occurred in Enterprise Vault Provisioning API. The specified share or folder was not found or cannot be accessed.

Article:TECH188329  |  Created: 2012-05-08  |  Updated: 2013-08-13  |  Article URL http://www.symantec.com/docs/TECH188329
Article Type
Technical Solution


Issue



File Archive job fails on certain shares with  an error occurred in Enterprise Vault Provisioning API. The specified share or folder was not found or cannot be accessed.
 


Error



Final error: 0xe00098be - For the Archiving Option, an error occurred in Enterprise Vault Provisioning API. The specified share or folder was not found or cannot be accessed.
Final error category: Archiving Option Errors.
 

BEAO_TRACE_LOG shows error below.

11218 13:36:50.779  [13760] (DllHost) <12684> EV-H {VOLUME.EN_US} Unable to write a test file on share '\\File_Server\Share_Name', assuming FSA task account doesn't have write access on the share, error: 5
11219 13:36:50.779  [13760] (DllHost) <12684> EV-H {VOLUME.EN_US} Vault service account does not have write access to the share:
\\File_Server\Share_Name

 


Cause



Backup Exec Account does not have write permission on share which is selected in Archive job.


Solution



Assign Full Control to Backup Exec account on share which is selected in Archive job.


Supplemental Materials

SourceUMI
ValueV-79-57344-39102
Description

error: 0xe00098be - For the Archiving Option, an error occurred in Enterprise Vault Provisioning API. The specified share or folder was not found or cannot be accessed.
Final error category: Archiving Option Errors

 



Article URL http://www.symantec.com/docs/TECH188329


Terms of use for this information are found in Legal Notices