The NetBackup Deduplication 5020 Appliance version 1.3 through 1.4.1.1 does not send SNMP traps for several hours.

Article:TECH188369  |  Created: 2012-05-09  |  Updated: 2012-05-15  |  Article URL http://www.symantec.com/docs/TECH188369
Article Type
Technical Solution

Product(s)

Environment

Issue



The PureDisk 5020 appliance (1.4.0.0) did not send SNMP traps for several hours after a confirmed hardware warning/failure.


Environment



NetBackup 5020 Deduplication Appliance running version 1.4.1.1 or older.


Cause



An defect exists in the SNMP hardware monitor binaries.





Article URL http://www.symantec.com/docs/TECH188369


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