Share name does not handle double-byte characters
|Article:TECH188433|||||Created: 2012-05-10|||||Updated: 2012-05-10|||||Article URL http://www.symantec.com/docs/TECH188433|
If Share Name are using double-byte character, scanning the share does not work properly.
[Scan the share only]
Pop-up error occurred with "Share Could not be added to scan queue. Object with ID xx not found" just after selecting starting scan operation.
[Scan all shares]
Never start scan operation of the share using double-byte character.
Data Intight Version 3.0 and RP1
It was issue with not using UTF-8 encoding to parse the share names.
Hotfix for this issue is available.
Please contact Technical Support engineer for getting the hotfix.
Article URL http://www.symantec.com/docs/TECH188433