Cannot create a Backup-To-Disk B2D folder on a Network Share after upgrading to Backup Exec 2012
| Article:TECH188468 | | | Created: 2012-05-10 | | | Updated: 2013-04-16 | | | Article URL http://www.symantec.com/docs/TECH188468 |
Problem
After upgrading Backup Exec to BE 2012, some Backup-To-Disk (B2D) folders located on NAS devices may not show up in the database.
Attempts to re-add the folder generate the error below.
Error
Unable to create the backup-to-disk folder
Cannot create a file when that file already exists
Solution
Workaround:
- Create a new backup-to-disk folder
- Move the existing media into the new B2D folder
- Perform an inventory and catalog operation on the new B2D folder
Customer experiencing further issues, or trouble with the workaround, are encouraged to contact Symantec Backup Exec Technical Support.
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Article URL http://www.symantec.com/docs/TECH188468
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