Cannot create a Backup-To-Disk B2D folder on a Network Share after upgrading to Backup Exec 2012

Article:TECH188468  |  Created: 2012-05-10  |  Updated: 2013-04-16  |  Article URL http://www.symantec.com/docs/TECH188468
Article Type
Technical Solution


Issue



After upgrading Backup Exec to BE 2012, some Backup-To-Disk (B2D) folders located on NAS devices may not show up in the database.  

Attempts to re-add the folder generate the error below.

 


Error



Unable to create the backup-to-disk folder

Cannot create a file when that file already exists

Solution



Workaround:

  1. Create a new backup-to-disk folder
  2. Move the existing media into the new B2D folder
  3. Perform an inventory and catalog operation on the new B2D folder

Customer experiencing further issues, or trouble with the workaround, are encouraged to contact Symantec Backup Exec Technical Support.





Article URL http://www.symantec.com/docs/TECH188468


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